Legal
Privacy Policy
On this page
LERNAVIO LLC respects the privacy of its users and processes personal data in accordance with Ukrainian law and, where applicable, the General Data Protection Regulation (GDPR). This Policy explains what information may be processed when you visit the Lernavio website, register an account or use the Platform. We aim to collect only the information reasonably necessary to operate the service, perform our agreements, maintain security and support our users.
About this website
lernavio.com is the informational and marketing website of Lernavio. Simply browsing the website does not require you to provide your name, phone number or other information that directly identifies you. Personal data may be collected when you contact us, submit a form, proceed to registration or use the Lernavio Platform.
Data we may process
When you register for or use Lernavio, we may process your name, email address, contact details, account type, profile settings and other information that you voluntarily provide. The Platform may also generate technical information such as your IP address, browser and device information, login date and time, security logs and activity history. Where educational features are used, we may process information about lessons, schedules, learning materials, messages, assignments and other data necessary to provide those features.
Analytics and cookies
We may use cookies and analytics technologies to operate the website, remember settings, maintain security and understand how our services are used. Where possible, statistics are processed in aggregated or anonymised form. Analytics help us identify useful features, detect technical problems and improve the user experience. Where applicable law requires consent for non-essential cookies, we request that consent before using them.
How we use personal data
We use personal data to create and maintain accounts, provide Lernavio functionality, organise educational activities, communicate with users and provide customer support. Information may also be processed for security, fraud prevention, accounting and compliance with legal obligations. Where processing is based on consent, you may withdraw that consent in accordance with applicable law.
Sharing data with third parties
We do not sell users' personal data. Some information may be shared with hosting, email, communications, analytics, payment, video and other technical service providers where this is necessary to operate Lernavio. Information may also be disclosed where required by law, a court order or a competent authority. Service providers processing information on our behalf are expected to use it only for the agreed purposes and provide an appropriate level of protection.
Payments
Payments may be processed by third-party banks and payment providers under their own privacy and security rules. Lernavio does not store full payment card numbers, CVV/CVC codes or online banking passwords. We may receive transaction information necessary for accounting and order management, such as a payment identifier, amount, currency, date and payment status.
Data retention and security
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, performance of agreements, accounting and legal requirements, security and dispute resolution. Retention periods may differ depending on the type of information and applicable legal requirements. Lernavio uses technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration or unlawful disclosure.
Your rights
Depending on applicable law, you may have the right to receive information about the processing of your personal data, access it and request its correction or deletion. In certain cases, you may also request restriction of processing, object to processing, obtain a copy of your data or withdraw previously given consent. To exercise your rights, contact us at:
We may need to verify your identity before processing a request in order to protect your information.
Children's data
Lernavio may be used for the education of minors, but purchases and required consents must be handled in accordance with the user's age and applicable law. Where processing a child's personal data requires consent from a parent or legal representative, such consent must be properly obtained. We do not use children's personal data for advertising purposes unrelated to the educational service.
Changes and contact
We may update this Policy when our services, legal requirements or data processing practices change. The current version will always be published on this page together with the date of the latest update.
Operator:
LERNAVIO LLC
EDRPOU: 46389724
Zaporizhzhia, Ukraine
Email: info@lernavio.com
Website: https://lernavio.com